- 17 August 2018

The Legal Literacy Initiative

Making Legal Information Accessible by Meeting People Where They Are

Legal providers often rely on the internet to reach their most vulnerable clients. By searching online, individuals can find reliable information about upcoming legal clinics as well as videos, PDFs, and self-help exams covering all areas of civil law. And yet, the communities who would most benefit from these resources often lack broadband internet connection at home or basic digital literacy skills. Together with libraries and legal service organizations in Rhode Island, Washington DC, and Maryland, LWB curates and delivers digital legal materials directly to communities, meeting people where they are and providing them with the digital skills to access the resources that answer their questions. Our programs take place in laundromats, street corners, churches, housing developments, senior centers, and flea markets while using new tools like Aprendi.org to provide relevant, user-friendly databases of information.  

Outputs and Outcomes

To date, we have served over 600 individuals, connecting families with attorneys, signing individuals up for library cards, and facilitating conversations on issues pertinent to this community. We track our success through two ways: 1) We monitor the number of people we engage at laundromats, housing developments, etc. and the number of new online users who access curated information. 2) We partner with legal service providers to track how many individuals connect with an attorney after accessing online resources for the first time.